Home :: FAQ


Are You Based in Australia?
Yes we are based in Katoomba NSW and Postage times are the same as if from Sydney

Are your products sent from Australia 
Yes all our products on the website are sent from Australia by Australia Post we mail 3 times a week

How often to you mail out?
Monday Wednesdays and Fridays , in the Christmas season we mail daily

I need my item in a hurry what can you do about it?
We can send Express Post the same day for an extra Charge

Why are there no Postage Costs on your Website?
All our products include Standard Post by Australia Post.

What Payment Methods do you accept?
Paypal, Bank Transfer or Money Order, Please use Checkout by Paypal for the quickest method and/or to pay from your Credit Card

Can I call you by phone.

Yes please call 02 47823048 During Business hours f no reply please leave a message and your phone number or you can email at australianimports@me.com

I want to start a website like yours , where can i get the same products?
You can buy them from us  for bulk orders we can offer a discount.

Do you do wholesale?
Yes on many items please contact us with details of the products you want to buy wholesale there is a minimum $400 order and a minimum of 2 each product.

Do you ship Internationally?
Yes, please contact us for prices

Do you allow Pick -up?
Not usually we are based in Katoomba but can deliver same day in Katoomba for orders over $50 for large orders we may allow pick-up.

Do you have a shop?
No, but we have some retro Tin toy products at the Victory Theatre in Blackheath